The easiest way to use Smart Switch to transfer data is by using a local wireless connection.
#Verizon smart switch how to
Here is a step by step guide on how to transfer data/apps with Smart Switch. This can be done via Wi-Fi, USB cables and PCs. Perhaps the most common use of Smart Switch is to transfer apps and data between devices. Use Smart Switch for Transferring Apps and Data
Use Smart Switch for Restoring Apps and Dataġ. Use Smart Switch for Transferring Apps and Data. This way, I suffered the pain and hopefully others will benefit from my reporting. (Now maybe I could have waited on ordering the phone, and let other people find out that Google restore doesn't work right. There's still a couple of days of work to get it all right - even though a lot of stuff was accomplished automagically. I now still face having to restore a bunch of more obscure applications that did NOT make the transition, tweaking preferences for the new environment, and finding work arounds for things that the Note 8 does differently than the Note 5 (e.g., Samsung Notes is crippled compared to the earlier S-Note - which I relied on heavily). I have no interest in manually re-entering a myriad of accounts & passwords, calendar entries, contacts, wi-fi passwords, preferences, individual applications & their layout on the screen & settings, and losing lots of personal data.Įven with Smart Switch taking care of 80% of the above. The ultimate resolution was not.Īnd no, starting from scratch would not have taken half the time. Well, the attempts to get Google to restore things were certainly a waste. You could have done three phones from scratch in half the time. (Note: Verizon is very good at support - including escalating to vendors - but they can't do very much when it's a vendor problem, and the vendor support sucks.)What a colossal waste of time. Particularly that the phone is shipping like this, the lack of diagnostics & support, etc. (Note: Verizon is very good at support - including escalating to vendors - but they can't do very much when it's a vendor problem, and the vendor support sucks.) Subsequently, someone on the Samsung community forums posted that they are having the exact same problem. 
Still busily reinstalling some more obscure apps (good thing I took a screen shot of all my apps!). Some app data had to be restored from the Verizon cloud backup, and some more (photos, calendar) came in from Google, automagically, after the apps were installed by Smart Switch. Ultimately, I used Samsung Smart Switch to transfer everything, which actually does a better job than Google did when I got my last phone (stuff in the right place on the home screen, settings, etc.). Then went to Verizon, swapped phones - the new phone also wouldn't load.
no logs, no diagnostics, no nothing.įinally reached Samsung Level 2 tech support, who said go to the nearest Best Buy, with a "Samsung Experience" section, have the Samsung Tech reflash the PROM. It sure would be nice if they had some diagnostics (like Verizon does when a phone won't pick up its EIN). Tried a few times more (factory reset, restart from scratch, etc.)įolks at Verizon passed me on to Samsung support who passed me on to Google.
Expected the next screen to be "what do you want to restore." Instead, the phone goes to never never land (blank screen, infinite hang). Got to the step in the new phone initialization where google asks for a username/password, then puts up a list of devices to restore from, and selected my previous phone. Well, turns out that Google just would not restore stuff.
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